FAQ

 

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 Frequently Asked QuestionCategory
1How do I have no power at the power points if my lights are on?Electrical
2Is a circuit breaker and a safety switch the same thing?Electrical
3Is my switch board safe. Do I need safety switches and how do i test them?Electrical
4My light switch ‘zaps’ when I turn it on. Is this dangerous?Electrical
5My light switch feels hot to touch. Is this dangerous?Electrical
6My lights flicker continually. Is this dangerous?Electrical
7My power point feels hot to touch. Is this dangerous?Electrical
8What is a kilowatt/hour?No Category
9What is a surge diverter and how does it work?Electrical
10What is a tariff?No Category
11What should I do if my ‘power’ circuit breaker trips continually in winter?Electrical
12What should I do if my hot water is cold?Multiple
13Why should I choose a good brand solar panel?Solar

What our Clients Say

I ended up looking into solar as an off grid solution when the price to get power to my house block was much more than expected. After doing some research and speaking to a few different solar providers I decided to go with Donnas Electrical. Hoping that by going local follow up service and quality of products would not be an issue, I had read plenty of horror stories. To be honest I could not be happier with my choice. Kane was able to supply a system to the budget I had in mind (which was quite a strict budget), on par with other quotes I had received and half that of getting the house connected to grid power. The installation was done to my time schedule and most importantly everything was very neat and tidy. Follow up service has been magnificent and I have no concerns that if I'm ever to have an issue they will be contactable. Every thing has worked exactly as it should and to the quality I expect. I would recommend dealing with the team at Donna's Electrical to anyone.

Donna Fisher | Mundulla

Having solar panels installed was definately the best investment I have ever made and getting the Tesla Battery was the icing on the cake.  Finally in credit, yay one happy customer!

Ingrid Odd | Naracoorte

Thank you to Kane and the team at Donnas Electrical for the supply and installation of our solar and battery at Bordertown.  Your service and communication from start to finish was fantastic.  Loved also that the person who quoted did the installation.  

Ken & Veda Grey | Bordertown

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