FAQ

 

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 Frequently Asked QuestionCategory
1Are batteries flexible with old solar systems?Solar
2How do I have no power at the power points if my lights are on?Electrical
3How much maintenance does a solar system require?Solar
4How much warranty do I have on my Fujitsu Air-Conditioner?Air Conditioning
5How Powerwall Battery works?Solar
6Is a circuit breaker and a safety switch the same thing?Electrical
7Is my switch board safe. Do I need safety switches and how do i test them?Electrical
8My light switch ‘zaps’ when I turn it on. Is this dangerous?Electrical
9My light switch feels hot to touch. Is this dangerous?Electrical
10My lights flicker continually. Is this dangerous?Electrical
11My power point feels hot to touch. Is this dangerous?Electrical
12What can a solar battery offer me?Solar
13What is a kilowatt per hour?Multiple
14What is a surge diverter and how does it work?Electrical
15What is a tariff?Multiple

What our Clients Say

I would like to thank Donna Electricals, Kane and his Crew - Brett, Brad and Callan for the fantastic job at installing my solar system with the tesla battery backup system. Not only did the install only take 2 days, the whole crew were polite and helpful, answering any questions I had during the install. Kane your estimate on what my power needs would be and providing the system size accordingly was spot on.

The peace of mind I now have knowing that my backup battery will kick in at time of power outages is PRICELESS, working from home for a cloud based multinational company means I need uninterrupted power for the home office and indeed the internet, to run continually and efficiently, I now have that.

I am happy for Kane to post pictures of the install at my home and would be more than happy to provide a verbal recommendation for these guys.

Michelle Comfort | Millicent

I ended up looking into solar as an off grid solution when the price to get power to my house block was much more than expected. After doing some research and speaking to a few different solar providers I decided to go with Donnas Electrical. Hoping that by going local follow up service and quality of products would not be an issue, I had read plenty of horror stories. To be honest I could not be happier with my choice. Kane was able to supply a system to the budget I had in mind (which was quite a strict budget), on par with other quotes I had received and half that of getting the house connected to grid power. The installation was done to my time schedule and most importantly everything was very neat and tidy. Follow up service has been magnificent and I have no concerns that if I'm ever to have an issue they will be contactable. Every thing has worked exactly as it should and to the quality I expect. I would recommend dealing with the team at Donna's Electrical to anyone.

Donna Fisher | Mundulla

Thank you to Kane and the team at Donnas Electrical for the supply and installation of our solar and battery at Bordertown.  Your service and communication from start to finish was fantastic.  Loved also that the person who quoted did the installation.  

Ken & Veda Grey | Bordertown

Having solar panels installed was definately the best investment I have ever made and getting the Tesla Battery was the icing on the cake.  Finally in credit, yay one happy customer!

Ingrid Odd | Naracoorte

Having read information in the Advertiser and online, and having compared all the batteries available we decided that the Telsa 2 was the best battery for our 5kw solar system, A friend recommended Donna's Electrical to us after his installation, as he couldn't be happier with it. Donna's did all the paper work for the government subsidies etc and turned up and had the new battery fitted, wired to the internet and even put the app in our phones before they left. We are very happy with our system and are counting the savings using our own solar rather than having it go into the grid for chicken feed. We have already recommended Donna's to a neighbour who will have a new installation shortly.

Fred Wasson | Robe

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