FAQ

 

  • What can a solar battery offer me?

    Reduced electricity prices and blackout protection for your whole home.  This means that when the power goes out your home will still have electricity as well as your solar system will be able to top up your battery.


  • What is a kilowatt per hour?

    A kilowatt per hour is a unit of electricity. It is the multiple of the amount of power (in watts) that you use, multiplied by the time that you use it. For instance, if you have a heater rated at 1000 watts (1 kilowatt) and you have that heater switched on for one hour then you would have used one kilowatt/hour. Likewise a 100 watt (.1 kilowatt) lamp switched on for 10 hours would also be a kilowatt/hour.


  • What is a surge diverter and how does it work?

    A surge diverter is a piece of equipment that diverts excess voltages (caused by spikes in the electrical supply) to earth, thus protecting sensitive electrical and electronic equipment. The surge diverter is normally installed in the main switchboard, although you can have surge diverter power points that protect items plugged into that point and if connected to do so, then the power points downstream of it as well. The surge diverter ‘shunts’ voltages over 260 volts AC to ground, stopping most power spikes from causing any damage. A surge diverter may not protect your equipment from a direct lightning strike on your home. The chances of your home being struck by lightning are not high!


  • What is a tariff?

    A tariff is a levy or cost that is imposed by the electricity distributor (AGL etc) for the use of electricity. The actual cost of the electricity is made up of the number of kilowatt/hours that you use multiplied by the tariff, for example, if you use 100 kilowatt/hours of electricity and it costs you $0.20c per kilowatt/hour then your electricity account will be $20.


  • What is ducted air-conditioning and how does it work?

    Ducted air conditioning is usually a whole home solution that allows you to condition multiple rooms or the entire house using just one system.

    The indoor unit is usually located in the ceiling or under the floor. Whilst the outdoor unit is placed in a suitable location outside the home.

    Conditioned air is circulated via a network of ducts in your ceiling or floor cavity, with outlets in as many or as few rooms as you wish. The temperature and hours of operation are controlled by a simple and easy to use control panel.

    All Fujitsu ducted air conditioners are reverse cycle, meaning they can keep you warm in winter and cool in summer.


  • What is zone control?

    Ducted air conditioning with zone control capabilities allows for different zones (areas) to be set up in your home for optimal comfort and energy management. The system adjusts airflow through dampers to control the air conditioning of the zones to reach the desired temperature.

    The Fujitsu optional backlit zone controller allows for up to 8 zones to be set, where users can rename the zone on the easy-to-use wired controller. For example, Zone 1 - Living Area, Zone 2 - Bedrooms and so on.


  • What should I do if my hot water is cold?

    First check the circuit breaker to ensure that it is not tripped. If so, try to reset it. If the circuit breaker trips immediately or soon after then contact a qualified electrician and arrange a service call.


  • What should I do if my ‘power’ circuit breaker trips continually in winter?

    If any circuit breaker trips, it is a sign that the circuit is overloaded. This usually happens more often in winter as heaters are plugged into power points. Try plugging your heater into another power point preferably on the other side of the house (adjacent power points are normally connected to the same circuit). If this does not fix the problem them you may need to have an additional circuit installed. Give us a call or email for a quotation to carry out this work.


  • Why should I choose a good brand solar panel?

    Arguably, the quality of your solar panels and the inverter are the most crucial factors in selecting a solar system.

    Over their 25 year output warranty period, solar panels will be subjected to more than 100,000 hours of relentless sunshine, extremes of heat and cold, wind, rain, hail and more. Australia and New Zealand offer an extraordinarily harsh climate for an electrical device. A good brand like LG, with our extensive testing and quality control helps ensure that you get the most out of your system over its long operating life.


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